The Connecting Elements Difference. . .

We design, sell, deliver and install office furniture to businesses in and near South Carolina who want the job done on time and complete, GUARANTEED!


Our Guarantees to You:

  • Your project will be completed on time, or you don’t pay an installation charge.
  • Your quote will be accurate – what we quote is what you pay (no surprise surcharges on the invoice).
  • We will return your phone calls or dinner for 2 is on us.

Our Goal:

 

To provide our customers with quality furniture at competitive prices and with absolutely the best service - guaranteed!

 

How We Can Do It - When Others Don't Dare!

 

On Time and Complete - We only commit to what we know we can deliver.  Then we manage each project very carefully.

Returned Phone calls - Our salespeople are required to check and return all customer calls.

 

Guaranteed Quote – We perform a thorough analysis of your site prior to quoting and we quote a flat fee for product installation.

 

Installation:

 

·         Every job has a fully trained and experienced foreman in charge,

·         Every customer is interviewed prior to leaving the premises for completeness, cleanliness and facility protection.

 

Follow Up:

 

After every job our sales and installation personnel meet to analyze whatever went right and wrong so we constantly improve our service.

 

Management:


We apply the same process management techniques to our service processes (designing, quoting, installing and follow-up) that many of our customers apply to their critical business processes.