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Lydia Scott

Should We Just Buy Office Furniture Online?

These days, you can buy anything and everything online, from clothes to groceries to a bag specially designed to carry your cat.

In fact, you can even buy office furniture online: chairs, desks, workstations, conference tables, and more.

But just because you can do something doesn’t mean you should do it.

While the internet is fast, easy, and convenient, the disadvantages to shopping for commercial furniture online may not become obvious until it’s too late.

No Chance to Try Before You Buy

If you’re a diligent online shopper, you’ve compared prices, found deals, read reviews and shopped beautifully composed Pinterest-worthy photos. The problem is that trying before buying is rarely an option when shopping for office furniture online.

Pictures on a website may give you an idea of what you’re getting but are unreliable when it comes to color — especially on tablet and computer screens which are all slightly different regarding resolution and color balance. And for the occasional vendors who will send you fabric swatches by mail, you still have little assurance of the quality of the final product as well as the service you would get after your purchase.

A Good Deal Doesn’t Always Mean a Good Value


Online shopping is all about bargains and convenience. In fact, 46 percent of consumers believe shopping online will get them better prices.

Buying commercial furniture online may save you money in the short term, true. But what is the true cost when that discounted piece turns out to be uncomfortable or poorly constructed?

You can’t afford to overlook a longer-lasting, slightly more expensive (and more comfortable) choice just because of a flashy online discount sale.

Remember: a “deal” that seems too good to be true often is.

Purchasing Pretty Furniture, Receiving Uncomfortable Furniture

An online photo can show you what a bookcase looks like, but even the best picture can’t show you how it feels to sit in an ergonomically correct chair or position your computer on the desk you’re considering.

Buying comfortable office furniture will make a big difference to your employees, not to mention your bottom line, as comfortable workers are happier and more productive.

Confusing Price Comparisons

Online shopping is meant to be convenient, but comparing prices between online retailers is rarely a user-friendly activity. If you don’t know where to look, price shopping is time-consuming and tedious.

Think of the time you could save by eliminating clicking back and forth between tabs, searching through favorites and bookmarking as you look for a specific item. When you work with a furniture dealer like Connecting Elements, we do all of that work for you to make sure you get the best possible deal as well as stellar quality and rock solid warranties from manufacturers who really know their stuff.

Going At the Process Alone

Buying furniture online is usually a solitary activity, but the decisions you make could affect everyone in your office.

In the sea of office chairs and conference tables, you need a guide to help you find what you’re looking for — or at the very least, offer an additional (and informed) point of view.

When committing to a significant purchase such as office furniture, an experienced dealer is almost always a better choice than sending links to your sister or best friend to get a second opinion.

Decoding Online Return and Exchange Policies

Making large purchases online is a gamble.

Fulfillment mistakes are a headache and if the wrong pieces arrive, you might be stuck with a lengthy return policy. Even if you are able to make an exchange, you’re back to square one with an empty office while you wait for the proper order. Not to mention the trouble of repackaging and shipping the incorrect or damaged item according to the seller’s terms.

Even if you receive precisely what you ordered, you might not be happy with your purchase if you haven’t tried it out in person. And if that’s the case, you are in for a slew of return or exchange logistics, if you have any return options at all.

The worst-case scenario is that many online retailers don’t accept returns or exchanges, and many also don’t provide service guarantees or warranties. As a result, you may end up with wrong or faulty pieces of office furniture that you can’t or don’t want to use.

The advantage of having an office furniture dealer in your corner

Your office furniture dealer has one job: help you find quality pieces that match your needs, style, space plan, and budget.

And working with an office furniture dealer doesn’t mean you can’t use the internet. Look online to:

  • “Window shop.” Get extra design and layout ideas suited for your space to go along with the ones your office furniture dealer provides.
  • Share photos with your furniture dealer as a way to communicate your tastes and sense of style.
  • Research comparable office furniture dealers to determine who is the best fit for you and your specific needs.

The most significant advantage of working with an office furniture dealer is the level of service you’ll receive when you choose the right dealer.

Plus, an experienced and caring office furniture dealer understands that sometimes things go wrong with even the best office furniture — drawers stick, keys get lost, chair cylinders break. Reputable office furniture dealers have a service guarantee that means you don’t have to deal with those headaches on your own.

Where Do You Start?

When you buy online, you accept a significant level of risk — risk that can be avoided by seeking the help of a commercial interiors provider, who can help you find exactly what will work best for your space, accommodate everyone’s preferences,meet your timeline, and meet your budget.

No hidden surprises. No disappointment.

Our team at Connecting Elements works with clients who’ve tried the online route and didn’t get the Instagram-ready results they were hoping for. We’re prepared to help you avoid the online purchasing pitfalls as well.

We’ll help you every step of the way, from looking for ideas to placing an order. Our Triple Guarantee protects your interests to make sure you’re happy with your purchase.

Set up a consultation to see what we can do for you. Call 877-779-3409 or send us a message through our online form.

 

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